Turn social media into your #1 revenue channel. We manage Facebook, Instagram, LinkedIn, TikTok & YouTube for Singapore businesses—combining viral content with data-driven paid ads. PSG grant eligible (50% government subsidy).
$45M+
Ad Spend Managed
4.2x
Average ROAS
156%
Avg Engagement Increase
✓ 30-minute consultation ✓ Competitor analysis ✓ Platform recommendations ✓ ROI projections ✓ PSG eligibility check
★★★★★
Google Rating
(73 Reviews)
✓
Official Facebook
& Instagram Partner
🎁
50% Government
Subsidy Available
📊
Brands Managed
Across APAC
🏆
Singapore Digital
Marketing Expertise
Singapore is one of the most digitally connected countries in the world. Your customers are scrolling social media right now—are you showing up in their feeds?
5.4M Singaporeans are online daily—79% use Facebook, 77% Instagram, 67% LinkedIn. Your audience is already on social media.
Singaporeans spend 2.5 hours/day on social media—that’s 912 hours/year your brand could be building relationships.
3 in 4 Singaporeans discover and research products on social media before purchasing. Miss this touchpoint = lose sales.
• Posting inconsistently (2-3 times/month, algorithm buries you)
• Generic stock photos (no one engages with boring content)
• No paid ads strategy (organic reach is <2% without ads)
• Ignoring comments & DMs (poor community management kills growth)
• No ROI tracking (can’t prove social media generates revenue)
• Platform mismatch (B2B on TikTok, Gen Z on LinkedIn)
• DIY approach (business owners spending 15 hrs/week on social)
• Consistent posting schedule (20-40 posts/month on auto-pilot)
• Scroll-stopping creative (in-house designers & videographers)
• Strategic paid ads (4.2x average ROAS on Meta ads)
• 24/7 community management (respond within 2 hours)
• Revenue attribution (track every sale back to social)
• Platform-audience fit (right message, right platform)
• Full-service management (you focus on business, we grow your social)
Every platform has different algorithms, audiences, and content formats. We’ve mastered them all.
79% OF SINGAPOREANS USE FACEBOOK | 4.8M USERS
Best for: Brand awareness, community building, lead generation, retargeting
Key demographics: 25-54 years old, broad reach across all income levels
Our Facebook services:
• Organic content strategy (posts, Stories, Reels, Lives)
• Facebook Ads (conversion campaigns, lead gen, traffic)
• Community management (Groups, comments, DMs)
• Event promotion & management
• Meta pixel tracking & custom audiences
• A/B testing & campaign optimization
Average result: 2.8x ROAS on Facebook Ads campaigns
77% OF SINGAPOREANS USE INSTAGRAM | 3.2M USERS
Best for: Visual storytelling, influencer marketing, e-commerce, lifestyle brands
Key demographics: 18-44 years old, higher engagement than Facebook
Our Instagram services:
• Feed posts, Stories, Reels & IGTV production
• Instagram Shopping setup & optimization
• Influencer partnerships & collaborations
• Instagram Ads (Stories ads, Reels ads, Shopping ads)
• Hashtag strategy & content discovery
• User-generated content campaigns
Average result: 4.5% engagement rate (vs 1.2% industry avg)
67% PROFESSIONALS USE LINKEDIN | 3.5M SINGAPORE USERS
Best for: B2B lead generation, thought leadership, recruitment, professional services
Key demographics: Decision-makers, executives, professionals (25-55)
Our LinkedIn services:
• Company Page optimization & management
• Thought leadership content (articles, posts, carousels)
• LinkedIn Ads (Sponsored Content, InMail, Lead Gen Forms)
• Employee advocacy programs
• Executive personal branding
• LinkedIn Live webinar promotion
Average result: $68 cost per B2B lead (vs $125 industry avg)
FASTEST GROWING PLATFORM | 2.1M SINGAPORE USERS
Best for: Gen Z/Millennial targeting, viral campaigns, F&B, fashion, entertainment
Key demographics: 16-34 years old, 52 minutes/day average usage
Our TikTok services:
• Viral content strategy & production
• Trend monitoring & participation
• TikTok Ads (In-Feed, TopView, Branded Effects)
• TikTok Shop setup & management
• Influencer collaborations & duets
• Challenge campaigns & hashtag movements
Average result: 8.7% engagement rate (highest of all platforms)
2ND LARGEST SEARCH ENGINE | 4.5M SINGAPORE USERS
Best for: Educational content, product demos, tutorials, brand storytelling
Key demographics: 18-65+ years old, all demographics represented
Our YouTube services:
• Channel optimization & strategy
• Video production & editing
• YouTube Ads (TrueView, bumper ads, discovery)
• SEO optimization for video discoverability
• Thumbnails, titles & description optimization
• Community management & engagement
Average result: 35% view-through rate on YouTube ads
MESSAGING-FIRST SINGAPORE MARKET
Best for: Customer service, conversational commerce, broadcast messaging
Key demographics: All ages, preferred communication channel for Singaporeans
Our messaging services:
• WhatsApp Business API setup
• Automated chatbot integration
• Broadcast campaigns & promotional messages
• Customer service automation
• Click-to-WhatsApp ads from Facebook/Instagram
• Telegram channel & group management
Average result: 78% open rate (vs 22% email)
We analyze your target audience demographics, competitor presence, and business goals to recommend the optimal platform mix. Most Singapore businesses succeed with 2-3 platforms.
Every industry has unique social media needs. We tailor our content, platforms, and ad strategies to your specific business type.
Singapore’s competitive F&B scene demands mouth-watering visuals and strategic promotion. We create viral food content that fills tables.
Platforms: Instagram (hero), Facebook, TikTok
Content types: Food photography/videography, behind-the-scenes, chef stories, limited-time offers, user reviews
Special features:
• Menu highlight campaigns
• Influencer dining events
• Instagram Stories for daily specials
• Facebook reservation integration
• TikTok viral food challenges
• Google My Business sync
Turn social media into your #1 sales channel. We integrate social commerce, retargeting, and influencer campaigns to drive online sales.
Platforms: Instagram (hero), Facebook, TikTok Shop
Content types: Product showcases, styling tips, customer testimonials, flash sales, unboxing videos
Special features:
• Instagram/Facebook Shop setup
• TikTok Shop integration
• Dynamic product ads & retargeting
• Influencer affiliate programs
• Shoppable posts & tags
• Cart abandonment campaigns
Law, accounting, consulting, and financial services need credibility-building content. We position you as the trusted expert in your field.
Platforms: LinkedIn (hero), Facebook, YouTube
Content types: Thought leadership, industry insights, case studies, client success stories, educational content
Special features:
• Executive LinkedIn personal branding
• Lead generation campaigns
• Webinar promotion
• Employee advocacy programs
• Content marketing integration
• LinkedIn InMail campaigns
Visual transformation, before/afters, and aspirational lifestyle content drive bookings for salons, spas, clinics, and wellness centers.
Platforms: Instagram (hero), Facebook, TikTok
Content types: Before/after transformations, treatment explainers, expert tips, client testimonials, aesthetic Reels
Special features:
• Influencer partnerships (beauty bloggers)
• Instagram Stories for promotions
• User-generated content campaigns
• Online booking integration
• Treatment education series
• TikTok beauty trends participation
Showcase properties with stunning visuals, virtual tours, and targeted ads to serious buyers and investors in Singapore’s competitive property market.
Platforms: Facebook (hero), Instagram, LinkedIn
Content types: Property showcases, virtual tours, market insights, investment tips, neighborhood guides
Special features:
• 360° virtual tour videos
• Facebook lead gen forms
• Geo-targeted advertising
• Agent personal branding
• Live property walkthroughs
• Investor-focused LinkedIn content
Tuition centers, enrichment programs, and training providers need credibility-building content that resonates with parents and learners.
Platforms: Facebook (hero), Instagram, YouTube
Content types: Student success stories, teaching methodologies, educational tips, trial class promotions, teacher spotlights
Special features:
• Facebook parent community groups
• YouTube educational content
• Student testimonial campaigns
• Open house event promotion
• Instagram Stories for daily tips
• Lead gen for trial classes
Clear, honest pricing with no hidden fees. All packages are PSG grant eligible—meaning you get 50% government subsidy if you qualify.
🎁 PSG Grant: Pay Only 50% (Government Covers the Rest)
For Small Businesses Starting Out
$3,000
$1,500
per month (after PSG 50% grant)
✓ 2 social platforms (Facebook + Instagram)
✓ 12 posts per month (3/week)
✓ Professional graphic design
✓ Caption copywriting
✓ Hashtag research
✓ Publishing & scheduling
✓ Basic community management
✓ Monthly performance report
✗ Paid ads management
✗ Video production
✗ Influencer campaigns
Best for: New businesses building presence
MOST POPULAR
For Brands Ready to Scale
$9,000
$4,500
per month (after PSG 50% grant)
✓ Everything in Starter, plus:
✓ 3 platforms (add LinkedIn/TikTok/YouTube)
✓ 20 posts per month (5/week)
✓ Paid ads management (budget not included)
✓ Video content production (2 videos/month)
✓ Instagram Reels & TikTok videos
✓ Advanced community management (24/7)
✓ Influencer outreach & coordination
✓ A/B testing & optimization
✓ Competitor monitoring
✓ Bi-weekly strategy calls
✓ Detailed ROI reporting
Best for: Growing brands seeking conversions
For Established Brands & Multi-Locations
$16,000+
$8,000+
per month (after PSG 50% grant)
✓ Everything in Growth, plus:
✓ 4+ platforms (full coverage)
✓ 40+ posts per month (daily posting)
✓ Professional photoshoots (quarterly)
✓ Advanced video production (8 videos/month)
✓ Influencer campaign management
✓ Multi-location management
✓ Crisis management & reputation monitoring
✓ Dedicated account manager
✓ Real-time performance dashboard
✓ Weekly strategy calls
✓ Performance guarantee
✓ Executive reporting
Best for: Enterprises & franchises
All plans include: Content strategy • Professional design • Copywriting • Publishing • Community management • Monthly reporting • PSG grant eligible • No lock-in contracts
🎁 PSG Grant Eligibility
Singapore SMEs can claim up to 50% funding support. Requirements: Singapore-registered business, 30%+ local shareholding, group annual sales <$100M. We handle all the paperwork for you.
📊 About Paid Advertising Budget:
Paid ads budget is separate from management fees and paid directly to the platforms (Facebook, Instagram, LinkedIn, TikTok). We recommend:
• Starter businesses: $500-1,500/month ad spend
• Growing businesses: $2,000-5,000/month ad spend
• Enterprise businesses: $5,000-20,000+/month ad spend
We manage campaigns to maximize ROAS—our average is 4.2x (for every $1 spent, you get $4.20 back).
See how much revenue growth you can expect from professional social media marketing. Based on data from 300+ brands we manage.
Average transaction value for your business
Inquiries/sales you currently get from social
Our data-driven social media strategies deliver measurable results. Here are three detailed case studies showing exactly what’s possible.
INDUSTRY: Food & Beverage (3 outlets) | PLATFORMS: Instagram + Facebook | TIMELINE: 6 months
A Singapore-based Japanese fusion restaurant chain was struggling with inconsistent foot traffic. They posted sporadically (2-3 times per month) using stock photos, had 1,200 followers across 3 locations, and generated zero reservations from social media. Weekend lunch slots were only 40% full. Previous marketing: word-of-mouth only, no digital strategy.
Month 1-2: Professional food photography shoot (all menu items), built content library of 60+ images, established consistent posting schedule (5 posts/week), Instagram Stories for daily specials and behind-the-scenes content.
Month 3-4: Launched Instagram Reels showcasing signature dishes, partnered with 8 micro food influencers (10K-50K followers), ran Facebook lead gen ads for “First-Timer 20% Off” promotion, implemented location-based targeting (3km radius).
Month 5-6: Ramped up video content (cooking process, chef interviews), user-generated content campaign (#MyJapaneseFusionMoment), retargeting ads for website visitors, optimized Instagram profile with reservation link.
FOLLOWERS
1,200 → 8,700
+625%
ENGAGEMENT RATE
0.8% → 5.2%
+550%
MONTHLY RESERVATIONS
0 → 247
from social
WEEKEND BOOKINGS
40% → 92%
capacity
AD ROAS
5.8x
return
“Hashmeta transformed our social media from an afterthought to our primary customer acquisition channel. We’re now fully booked on weekends and have a waitlist. The food photography and influencer campaigns created genuine buzz. Best investment we’ve made.”
— Rachel Tan, Co-Owner & Marketing Director
INDUSTRY: B2B SaaS (HR Tech) | PLATFORMS: LinkedIn + YouTube | TIMELINE: 8 months
A Singapore-based HR software company was spending $12,000/month on Google Ads with declining returns ($180 cost per lead). Their LinkedIn company page had 850 followers with minimal engagement. No thought leadership content. Sales team struggled to fill pipeline. Target: C-level executives and HR directors at companies with 100-500 employees.
Executive Personal Branding: Developed CEO’s LinkedIn personal brand (published 3 thought leadership articles/month), positioned as HR tech expert, grew CEO profile from 420 to 8,500 connections.
Content Strategy: Created educational content library (infographics on HR trends, carousel posts on compliance, video case studies), LinkedIn Live monthly webinars on talent management, employee advocacy program (12 employees sharing company content).
Paid LinkedIn Ads: Launched sponsored content targeting HR decision-makers, LinkedIn Lead Gen Forms (pre-filled for higher conversion), retargeting website visitors with case studies, A/B tested 25+ ad variations for optimization.
YouTube Integration: Produced 2 educational videos/month (software demos, HR best practices), optimized for search (“HR software Singapore”, “payroll automation”), embedded in LinkedIn articles.
LINKEDIN FOLLOWERS
850 → 6,200
+629%
MONTHLY LEADS
18 → 127
+606%
COST PER LEAD
$180 → $52
-71%
DEMO BOOKINGS
12 → 68
per month
CLOSE RATE
15% → 28%
quality leads
“We were skeptical about LinkedIn for lead generation, but Hashmeta proved us wrong. The combination of executive thought leadership and targeted ads completely transformed our pipeline. We reduced our Google Ads budget by 60% and are generating 7x more qualified leads. The CEO’s personal brand alone brings in 30-40 leads per month.”
— David Lim, Chief Marketing Officer
INDUSTRY: Fashion E-Commerce | PLATFORMS: TikTok + Instagram | TIMELINE: 5 months
A Singapore-based sustainable fashion brand targeting Gen Z (18-28 years old) was struggling to compete against fast fashion giants. Instagram followers stagnant at 3,200, average engagement rate 1.2%, website traffic 85% from paid ads (unsustainable), monthly revenue $18,000 with high customer acquisition cost ($45). They had no TikTok presence despite 67% of their target demographic being active on the platform.
TikTok Launch Strategy: Started TikTok from zero, created 5 videos/week (styling tips, “Get Ready With Me”, sustainable fashion education, behind-the-scenes production), participated in trending challenges with brand twist, posted at optimal times (8-10pm Singapore time for max engagement).
Viral Content Formula: Developed repeatable content formats (“5 Ways to Style One Dress”, “$50 vs $500 Outfit”, “Sustainable Fashion Myths”), leveraged trending sounds with fashion angle, collaborated with 15 nano-influencers (5K-15K followers) for authentic content.
Instagram Reels Integration: Repurposed TikTok content for Instagram Reels, cross-promoted between platforms, Instagram Shopping integration for direct purchases, influencer product seeding campaign (sent free pieces to 25 micro-influencers).
Paid TikTok Ads: Spark Ads (boosted organic viral content), In-Feed ads targeting fashion-interested users 18-28 in Singapore, retargeting campaigns for TikTok Shop integration.
TIKTOK FOLLOWERS
0 → 47,300
in 5 months
VIRAL VIDEOS
3 videos
1M+ views each
MONTHLY REVENUE
$18K → $127K
+606%
SOCIAL TRAFFIC
15% → 68%
of total
CAC REDUCTION
$45 → $12
-73%
“We thought TikTok was just for dancing—Hashmeta showed us it’s the most powerful sales channel for reaching Gen Z. Three of our videos went viral (1M+ views each) and crashed our website twice from the traffic! Social media went from 15% to 68% of our revenue. We couldn’t have scaled this fast without their viral content strategy and creator network.”
— Michelle Wong, Founder & Creative Director
156%
Average Engagement Increase
4.2x
Average ROAS on Paid Ads
8.5x
Lead Generation Multiplier
$45M+
Total Ad Spend Optimized
From strategy to execution to optimization—here’s exactly how we turn your social media into a revenue-generating machine.
We don’t start posting randomly. We analyze your business, audience, and competitors to build a data-driven strategy.
• Brand audit & messaging framework
• Target audience persona development (demographics, interests, pain points)
• Competitor social media analysis (5-7 key competitors)
• Platform recommendation (which platforms to focus on)
• Content pillar strategy (5-7 core content themes)
• KPI definition & success metrics
• Monthly content calendar planning
• Budget allocation (organic vs paid)
✓ Deliverable: Complete social media strategy document + 3-month content calendar
Our in-house creative team produces scroll-stopping content that drives engagement and conversions.
• Professional graphic design (feed posts, carousels, infographics)
• Video production & editing (Reels, TikToks, YouTube videos)
• Copywriting with brand voice (captions, CTAs, hashtags)
• Content batching (create 1 month of content in advance)
• User-generated content coordination
• Influencer content brief development
• Platform-specific optimization (aspect ratios, captions, hashtags)
• Client approval workflow
✓ Deliverable: 1 month of ready-to-publish content + approval for posting
Consistent posting at optimal times ensures maximum reach and engagement from your audience.
• Automated scheduling via social media management tools
• Platform-specific optimal posting times (data-driven)
• Cross-platform publishing (single content, multiple formats)
• Real-time trend participation (jump on viral moments)
• Instagram Stories daily updates
• LinkedIn article publishing (thought leadership)
• Community calendar coordination (holidays, events)
• Crisis monitoring & response protocols
✓ Deliverable: Consistent daily presence across all platforms
Social media is a two-way conversation. We actively engage with your audience to build loyal communities.
• Comment monitoring & response (within 2 hours during business hours)
• DM management & inquiry routing (sales leads to your team)
• Review response (positive reinforcement, professional complaint handling)
• Follower engagement (proactive liking, commenting on relevant content)
• Community building (encourage UGC, run contests, polls)
• Crisis management (negative feedback, PR issues)
• Sentiment analysis & reporting
• Influencer relationship management
✓ Deliverable: Engaged community with 90%+ positive sentiment
Organic reach is limited. We combine organic content with strategic paid ads to amplify your results.
• Campaign strategy & objective setting (awareness, traffic, conversions)
• Audience targeting (demographics, interests, behaviors, lookalikes)
• Ad creative development (images, videos, copy variants)
• A/B testing (5-10 variations per campaign)
• Bid optimization & budget management
• Retargeting campaigns (website visitors, engaged users)
• Conversion tracking setup (Facebook Pixel, LinkedIn Insight Tag)
• Performance monitoring & daily optimization
✓ Deliverable: 4.2x average ROAS on paid campaigns
Data drives decisions. We analyze performance and continuously optimize your strategy for better results.
• Monthly performance report (growth, engagement, ROI metrics)
• Competitor benchmarking (how you stack up vs competition)
• Content performance analysis (top performing posts, formats, times)
• Audience insights & demographic shifts
• ROI tracking (leads generated, revenue attributed)
• Strategy refinement recommendations
• Next month content calendar preview
• Monthly strategy call (30-60 minutes)
✓ Deliverable: Comprehensive monthly report + strategic recommendations
Our Process Promise: Transparency, Communication, Results
✓ Bi-weekly check-in emails with performance highlights
✓ Real-time dashboard access (view metrics 24/7)
✓ Dedicated account manager (one point of contact)
✓ Client approval before posting (maintain brand control)
✓ Monthly strategy calls to review & optimize
Everything you need to know about our social media marketing services in Singapore
Initial engagement increases typically appear within 2-4 weeks as we publish consistent, quality content and engage with your audience. Meaningful business results like lead generation and sales conversions usually materialize within 2-3 months as your follower base grows and trust builds. Our ROI calculator shows average performance after 3, 6, and 12 months. Growth & Enterprise clients with paid advertising see faster results—often within the first month.
The right platforms depend on your industry, target audience, and business goals. B2C businesses (F&B, retail, beauty) typically excel on Instagram, Facebook, and TikTok where visual content thrives. B2B companies generate the most leads from LinkedIn and Facebook. E-commerce brands perform well on Instagram, TikTok, and Facebook Shopping. During our discovery session, we analyze your audience demographics and recommend the 2-3 platforms where your ideal customers spend time. We don’t force you onto every platform—we focus on those that deliver ROI.
We create everything. Our team handles content strategy, copywriting, graphic design, video editing, and photography (if needed—additional service). You simply approve content via our shared calendar before it goes live. For best results, we recommend clients provide product photos, event coverage, or behind-the-scenes footage when available, which we then enhance with professional editing and copywriting. Starter package: primarily graphic design & stock footage. Growth & Enterprise: includes custom photography sessions and video production.
Singapore’s Productivity Solutions Grant (PSG) covers up to 50% of qualifying digital marketing solutions for eligible businesses. Our social media marketing packages qualify under the Digital Marketing & E-Commerce category. Eligibility: Singapore-registered businesses with ≥30% local shareholding, min. $100K annual revenue. Maximum support: Up to 50% of qualifying costs (capped at SGD 30,000 per solution). What’s covered: Strategy development, content creation, platform management, paid advertising setup, analytics reporting for the first 6-12 months. We handle the entire PSG application process for you at no extra charge.
Every client receives a comprehensive monthly report covering: (1) Growth metrics (followers, reach, impressions), (2) Engagement metrics (likes, comments, shares, saves, click-through rates), (3) Business metrics (website traffic, leads generated, conversions, revenue attributed to social media), (4) Content performance (top posts, best formats, optimal posting times), (5) Paid advertising performance (ROAS, cost per lead, cost per acquisition), and (6) Competitor benchmarking. We use platform analytics (Meta Business Suite, LinkedIn Analytics, TikTok Analytics) plus Google Analytics 4 to track user journeys from social media to conversion. You also get 24/7 access to a live dashboard showing real-time metrics.
Organic social media (included in all packages) means posting content to your followers without paying for promotion. It builds long-term brand awareness, community, and trust but grows slowly and reaches only a fraction of your followers due to algorithm limitations. Paid advertising (Growth & Enterprise packages) amplifies your reach by promoting posts or running dedicated ad campaigns to targeted audiences. It delivers faster results, precise targeting (demographics, interests, behaviors), and measurable ROI. Our recommendation: combine both for optimal results. Use organic content to build authority and community, then use paid ads to accelerate growth and drive specific actions (leads, sales, bookings).
We can absolutely manage your existing accounts—no need to start fresh. During onboarding, you grant us access as admins/editors to your Facebook, Instagram, LinkedIn, TikTok, YouTube channels via Business Manager or equivalent tools. We audit your current content, analyze what’s working, identify gaps, and develop a go-forward strategy that builds on your existing foundation. If you have underperforming accounts or want to rebrand, we provide recommendations. Starting fresh is only necessary if you’re changing business names or have severely damaged brand reputation (rare).
We recommend a minimum $1,500-$2,000/month ad budget (separate from our management fee) for meaningful results on Facebook/Instagram. For LinkedIn B2B campaigns, budget $3,000-$5,000/month due to higher costs per click ($2-4 vs $0.50-$1.50 on Facebook). For TikTok, $2,000-$3,000/month works well. Our Growth package includes ad management for budgets up to $5,000/month; Enterprise handles unlimited budgets. We optimize to your goals—lead generation campaigns typically run 4.2x ROAS (every $1,000 spent generates $4,200 in revenue). Your ad spend goes directly to the platforms; we don’t take commissions.
Yes. All packages include community management: responding to comments on posts, replying to direct messages, engaging with user-generated content, and monitoring brand mentions. Response times: Starter package (business hours, 24-hour response time), Growth package (extended hours, 12-hour response), Enterprise package (24/7 monitoring, 4-hour priority response). We handle general inquiries, praise, and concerns using your brand voice. For complex questions requiring technical knowledge or pricing decisions, we escalate to your team. Crisis management (negative viral situations) is included in Enterprise; we can add it to other packages if needed.
We manage social media for 300+ brands across diverse industries, with deep expertise in F&B/Restaurants (78 active clients), Retail/E-commerce (92 clients), Beauty/Wellness (45 clients), Professional Services (B2B, 38 clients), Property/Real Estate (27 clients), and Education (21 clients). Each industry has unique content requirements, platform preferences, and engagement patterns—our team includes specialists for each vertical. During discovery, you’ll work with someone who understands your industry’s challenges, seasonal patterns, regulatory requirements (like financial services compliance), and audience behavior.
We offer a 90-Day Performance Guarantee for Growth & Enterprise packages: if we don’t achieve the agreed performance targets (follower growth, engagement rate, lead generation benchmarks set in our strategy document), we’ll optimize your campaigns for free until we hit the targets or provide a prorated refund for underperformance. Starter packages have a 60-day satisfaction guarantee. All contracts are month-to-month after the initial 3-month commitment period, so you can cancel with 30 days’ notice if you’re not seeing value. That said, our client retention rate is 89% after 12 months—we earn your business every month.
Step 1: Book a free 30-minute strategy session using the calendar below or by calling/WhatsApp +65 6909 0988. Step 2: We audit your current social presence (or competitors if you’re starting fresh), discuss goals, and recommend the right package and platforms. Step 3: If we’re a good fit, we send a proposal with pricing, timeline, and performance projections. Step 4: Upon approval, we begin onboarding (Week 1): access setup, brand guidelines, content strategy, competitor research. Step 5: Content creation starts Week 2, first posts go live Week 3-4. Most clients are fully launched within 3-4 weeks. PSG applications (if eligible) are processed in parallel—approval takes 4-6 weeks but doesn’t delay launch.
We stand behind our work with measurable commitments, transparent support, and continuous optimization
For Growth & Enterprise packages: if we don’t meet agreed performance targets within 90 days, we optimize for free until we do.
Includes:
✓ Follower growth benchmarks
✓ Engagement rate targets
✓ Lead generation minimums
✓ Content performance standards
✓ ROAS commitments (paid campaigns)
✓ Conversion optimization
✓ A/B testing & refinements
No questions asked commitment
Tiered response times based on your package, with dedicated account managers and real-time issue resolution.
Response Times:
Starter: 48h business hours
Growth: 24h response time
Enterprise: 4h priority, 24/7
Covers:
✓ Content emergencies
✓ Platform issues & bugs
✓ Ad campaign troubleshooting
✓ Crisis management support
Unlimited email & WhatsApp support
Growth & Enterprise packages include continuous performance monitoring and data-driven improvements.
Includes:
✓ Monthly performance reports
✓ Continuous conversion optimization
✓ A/B testing of content formats
✓ Audience refinement & targeting
✓ Algorithm update adaptations
✓ Competitor monitoring
✓ Quarterly strategy reviews
✓ Platform feature utilization
Average 156% engagement increase Year 1
30/60/90 Days Included Support
• Starter: 30 days post-launch support
• Growth: 60 days post-launch support
• Enterprise: 90 days post-launch support
Unlimited Support During Period
• Email support (tiered response times)
• WhatsApp support (business hours)
• Content revision requests
• Performance issue troubleshooting
Platform Updates & Security
• Algorithm change adaptations
• New feature implementations
• Account security monitoring
• Policy compliance updates
Team Training & Resources
• 2-hour platform training session
• Social media best practices guide
• Content approval workflow training
• Analytics dashboard walkthrough
Extended Support Plans
• Bronze: From $500/month (priority email)
• Silver: From $1,200/month (24h response)
• Gold: From $2,500/month (4h response, 24/7)
Additional Platform Management
• Add 4th platform: From $800/month
• Add 5th+ platforms: From $600/month each
• TikTok video production: From $1,500/month
• YouTube channel management: From $2,000/month
Influencer & Partnership Programs
• Micro-influencer campaigns: From $2,500/campaign
• Macro-influencer management: From $8,000/campaign
• Brand ambassador programs: Custom pricing
• Affiliate marketing setup: From $3,000
Advanced Content Production
• Professional photography (4h): From $800/session
• Video production (basic): From $1,500/video
• Video production (advanced): From $5,000/video
• Animated graphics: From $400/animation
• Live streaming management: From $1,200/event
Client Retention Rate: 89% After 12 Months
We earn your business every month through measurable results, transparent communication, and continuous improvement. Month-to-month contracts after initial 3-month commitment.
Join 300+ Singapore brands generating real business results from social media
Free 30-minute strategy session | PSG grant eligible (50% subsidy) | No obligation consultation
Or book your free strategy session:
Fill in the form below and we’ll contact you within 24 hours to schedule your consultation
Visit Our Office
Hashmeta Digital Marketing Agency
30A Kallang Place, #11-08/09
Singapore 339213
Operating Hours: Mon-Fri 9:00 AM – 6:00 PM
Phone: +65 6909 0988
Email: [email protected]
