Singapore's e-commerce market is exploding—$7.9 billion in 2024 and growing 18% annually. Your competitors are already selling online. Are you? We build AI-powered e-commerce websites that don't just look good—they sell. From Shopify to WooCommerce to custom solutions, we create high-converting online stores optimized for Singapore customers.
80+ Online Stores Launched • $15M+ Revenue Generated • 3-6 Week Turnaround
★★★★★
Google Rating
(73 Reviews)
🏆
Vendor Status
50% Subsidy
E-Commerce
Stores Launched
Revenue
Generated
Years
Experience
Trusted by 20+ Singapore Brands
[Client logos to be inserted: Fashion Retailers • Electronics Distributors • F&B Brands • Beauty & Cosmetics • Home & Living • Health & Wellness]
Singapore leads Southeast Asia in e-commerce adoption. With 85% of consumers shopping online and mobile commerce growing 24% year-over-year, not having an online store means losing sales to competitors every single day.
Singapore E-Commerce Market 2024
and growing 18% annually. Singapore has the highest e-commerce penetration in SEA at 85% of internet users shopping online.
Prefer Online Shopping
of Singapore consumers prefer shopping online vs in-store for convenience, price comparison, and 24/7 availability.
Shop on Mobile
of Singapore e-commerce transactions happen on mobile devices. If your store isn't mobile-optimized, you're losing 8 out of 10 sales.
Singapore Reality: With same-day delivery expectations, instant payment options (PayNow, GrabPay), and high consumer standards, Singapore customers demand fast, seamless, mobile-first e-commerce experiences. A basic online store won't cut it—you need a professional, AI-powered platform built for conversion.
Most Singapore businesses struggle with e-commerce websites that look okay but fail to convert visitors into customers. These problems are costing you thousands in lost revenue.
Customers add products but never complete purchase. Poor checkout UX, hidden fees, complicated forms, and slow loading kill conversions.
Tiny product images, unclickable buttons, slow mobile load times. 82% of sales happen on mobile, but your store isn't optimized.
Built without e-commerce SEO—missing product schema, poor site structure, slow speeds. Google doesn't show your products in search results.
No real-time inventory sync. You oversell out-of-stock items, disappoint customers, and waste hours managing stock manually.
Only accept credit cards. Singapore customers want PayNow, GrabPay, Atome, installments—if you don't offer them, they buy elsewhere.
Started with a template, but now you need custom features, better integrations, and advanced functionality your platform can't handle.
Every hour without a professional e-commerce store is revenue flowing to competitors who invested in conversion-optimized online shopping.
We don't just build online stores—we create AI-driven revenue machines. Our 6-pillar framework ensures your e-commerce site attracts traffic, converts visitors, and scales with your business.
Store Design + AI Intelligence + Checkout Optimization + SEO + Growth Tools
• Mobile-first responsive design (82% of SG sales are mobile)
• High-converting product page templates
• Fast-loading optimized images (WebP format)
• Sticky add-to-cart & floating checkout
• Trust badges & security signals
• User-tested checkout flows
• Brand-aligned visual identity
• Wishlist & product comparison
Result: 40-60% higher conversion rates than template stores
• AI-powered "You May Also Like" suggestions
• Personalized homepage for returning customers
• Smart upsell & cross-sell automation
• AI chatbot for product questions 24/7
• Behavioral product sorting (trending, popular)
• Dynamic pricing & promotional automation
• Customer segmentation & targeting
• Predictive inventory management
Result: 30-45% increase in average order value (AOV)
• Multi-gateway support (Stripe, PayPal, PayNow, GrabPay)
• Buy Now Pay Later (Atome, Grab, Pace)
• One-click checkout for returning customers
• Guest checkout option (no forced account creation)
• Express checkout (Apple Pay, Google Pay)
• Multi-currency support (SGD, USD, MYR, etc.)
• Tax & GST auto-calculation
• Secure PCI-compliant payment processing
Result: Reduce cart abandonment from 68% to 25-35%
• Real-time inventory sync across channels
• Low stock alerts & auto-reordering
• Multi-warehouse support
• Order tracking automation
• Automated fulfillment workflows
• Shipping integration (SingPost, Ninja Van, DHL)
• Returns & refunds management
• Multi-channel inventory (online + retail sync)
Result: Zero overselling, 80% time saved on manual inventory
• Product schema markup (rich snippets)
• SEO-optimized product URLs & meta tags
• Automated XML sitemap generation
• Google Shopping feed integration
• Fast loading speed optimization (<2 seconds)
• Mobile-first indexing compliance
• Internal linking automation
• Blog integration for content marketing
Result: Rank on Google within 1-3 months, organic traffic growth
• Real-time sales & revenue dashboards
• Conversion funnel tracking (Google Analytics 4)
• Cart abandonment recovery automation
• Email marketing integration (Klaviyo, Mailchimp)
• SMS marketing automation
• Customer lifetime value (CLV) tracking
• A/B testing framework
• Monthly performance reports & optimization
Result: Continuous revenue growth, data-driven decisions
We build conversion-optimized stores tailored to your industry's unique needs. Every vertical has different customer expectations, product requirements, and shopping behaviors—our specialized solutions address these precisely.
Fashion e-commerce demands visual storytelling, size guidance, and seamless browsing. We build stores that convert browsers into buyers with:
• Size guides & fit finders - Reduce returns by 40% with accurate sizing
• Virtual try-on integration - AR visualization for confident purchases
• Instagram Shopping sync - Shoppable posts drive 30% more traffic
• Pre-order & waitlist features - Capture demand before stock arrives
• Style quiz & recommendations - AI-powered outfit suggestions
• Lookbook galleries - Visual inspiration that drives cross-selling
• Color/pattern filters - Advanced product filtering
✓ Average 4.5% conversion rate (vs 1.8% industry)
Tech buyers research extensively before purchasing. We build stores that educate, compare, and convert with confidence:
• Product comparison tools - Side-by-side spec comparisons
• Technical spec tables - Detailed specifications for informed decisions
• Video demos & unboxing - Rich media product education
• Warranty management - Extended warranty options at checkout
• Trade-in programs - Old device trade-in value calculation
• Compatibility checkers - Ensure accessories work with devices
• Expert reviews integration - Third-party validation
✓ 95% average order value: $487 (high-ticket optimization)
F&B e-commerce requires freshness guarantees, dietary accommodations, and delivery precision. We build appetizing stores that convert:
• Subscription box management - Recurring revenue automation
• Dietary filters - Halal, vegan, gluten-free, allergen filtering
• Recipe integration - Meal ideas linked to product purchases
• Delivery time slots - Customer-selected delivery windows
• Cold chain tracking - Temperature monitoring for freshness
• Perishability management - Stock rotation & expiry tracking
• Gifting options - Gift boxes, hampers, corporate orders
✓ 67% repeat purchase rate (subscription optimization)
Beauty buyers need shade matching, ingredient transparency, and social proof. We create stores that build confidence and drive conversions:
• Virtual makeup try-on (AR) - AI-powered shade visualization
• Shade finders - Match foundation/lipstick to skin tone
• Ingredient analysis - Clean beauty, cruelty-free filtering
• Subscription models - Monthly beauty box automation
• Influencer tools - Affiliate/ambassador program integration
• Skin quiz & recommendations - Personalized product matching
• Before/after galleries - User-generated content showcase
✓ 43% average order value increase with AR features
Furniture and home goods need spatial visualization and detailed specifications. We build stores that help customers envision products in their homes:
• AR room visualizers - See furniture in your actual space
• Dimension calculators - Ensure perfect fit before purchase
• Assembly instructions - Video guides & PDF downloads
• Bulk ordering - Multi-quantity discounts for contractors
• B2B trade accounts - Interior designer/contractor portals
• Material swatches - Order physical samples before buying
• Room inspiration galleries - Styled room photography
✓ 65% reduction in returns with AR visualization
Health products require regulatory compliance, prescription handling, and trust-building. We create compliant stores that convert while maintaining standards:
• HSA compliance frameworks - Singapore health product regulations
• Prescription upload system - Secure prescription verification
• Consultation booking - Pharmacist/nutritionist appointments
• Recurring order automation - Medication refill reminders
• Health tracking integration - Connect to fitness apps/wearables
• Educational content - Condition-specific buying guides
• Secure health data - PDPA-compliant customer records
✓ 100% HSA regulatory compliance maintained
Don't See Your Industry? We Build Custom Solutions.
Book a free strategy session and we'll design an e-commerce solution perfectly tailored to your products, customers, and business model.
We don't force you into one platform. We recommend the best technology based on your products, budget, technical needs, and growth plans.
When to Use:
Fast-growing brands, multi-channel sellers, need for quick launch
Why We Use It:
• All-in-one solution (hosting + payments + features)
• 6,000+ apps for any functionality
• Built specifically for e-commerce
• Automatic updates & security
• Excellent mobile shopping experience
• Scales from startup to enterprise
• 24/7 Shopify support
Best For: Fashion, beauty, electronics, D2C brands, dropshipping
When to Use:
Maximum customization, WordPress users, budget-conscious, content-heavy stores
Why We Use It:
• Complete control over every feature
• Thousands of free & premium plugins
• No monthly platform fees (own your store)
• Perfect for content marketing integration
• Highly customizable checkout & flows
• Great for blogging + e-commerce combo
• Lower long-term costs
Best For: WordPress sites, content publishers, budget-conscious brands
When to Use:
Unique business models, B2B commerce, complex integrations, enterprise needs
Why We Use It:
• Unlimited customization possibilities
• Build exactly what you need (no platform limits)
• Complex workflows & business logic
• Advanced ERP/CRM/POS integrations
• White-label & multi-vendor marketplaces
• Headless commerce architecture
• Superior performance at scale
Best For: B2B platforms, marketplaces, subscription models, enterprise retailers
When to Use:
Large product catalogs (10,000+ SKUs), international multi-store operations
Why We Use It:
• Designed for large-scale e-commerce
• Advanced multi-store management
• Robust B2B functionality
• Powerful catalog management
• Multi-currency & multi-language native
• Complex pricing rules
• Enterprise-grade security
Best For: Large retailers, international brands, complex B2B/B2C operations
You want fastest launch, plan to sell on Instagram/Facebook/TikTok, need minimal technical management, prioritize ease of use over customization.
You have existing WordPress site, want maximum design control, prefer lower monthly costs, need content marketing integration (blog + store).
You have unique business model, need B2B wholesale portal, require complex ERP/POS integrations, want complete control over features and data.
You sell 10,000+ SKUs, need multi-store management (multiple countries/brands), have dedicated IT team, require enterprise B2B functionality.
Not sure which platform is right for your business? Book a free strategy session and we'll analyze your products, business model, and growth plans to recommend the perfect platform.
Clear, honest pricing with no hidden fees. All packages are PSG grant eligible—meaning you get 50% government subsidy if you qualify.
🎁 PSG Grant: Pay Only 50% (Government Covers the Rest)
For New Online Sellers
$5,000
$2,500
after PSG 50% grant
✓ Shopify or WooCommerce setup
✓ Mobile-responsive design
✓ Up to 50 products
✓ 5 custom pages
✓ Payment gateway setup (2 methods)
✓ Basic SEO optimization
✓ Shipping integration
✓ SSL certificate & security
✓ Google Analytics setup
✓ 30 days post-launch support
✗ AI features
✗ Custom integrations
Timeline: 3-4 weeks
MOST POPULAR
For Growing Brands
$12,000
$6,000
after PSG 50% grant
✓ Everything in Startup, plus:
✓ AI product recommendations
✓ AI chatbot integration
✓ Smart cart abandonment recovery
✓ Up to 200 products
✓ 10 custom pages
✓ Multi-payment gateway (PayNow, GrabPay, BNPL)
✓ Advanced e-commerce SEO
✓ Product schema markup
✓ Email marketing integration
✓ Wishlist & product reviews
✓ Customer accounts & loyalty
✓ 60 days post-launch support
✓ Conversion rate optimization (CRO)
Timeline: 4-6 weeks
For Established Retailers
$25,000+
$12,500+
after PSG 50% grant
✓ Everything in Growth, plus:
✓ Unlimited products
✓ Custom platform development
✓ ERP/CRM/POS integrations
✓ Multi-vendor marketplace
✓ B2B wholesale portal
✓ Multi-store & multi-currency
✓ Advanced inventory management
✓ Custom AI features
✓ Headless commerce architecture
✓ API development
✓ Dedicated account manager
✓ 90-day revenue guarantee
✓ 90 days priority support
Timeline: 6-8 weeks
All plans include: Free SSL certificate • Mobile-responsive design • Google Analytics setup • Product training • SEO basics • Singapore-based support • No hidden fees • PSG grant eligible
🎁 PSG Grant Eligibility
Singapore SMEs can claim up to 50% funding support. Requirements: Singapore-registered business, 30%+ local shareholding, group annual sales <$100M. We handle all the paperwork for you.
See how much revenue growth you can expect in 12 months with a professionally built ecommerce store. Based on data from 80+ Singapore stores we've launched.
Typical Singapore AOV: $60-120
Don't know? Start with 1,000
Our AI-powered e-commerce stores deliver measurable, repeatable revenue growth. Here are three detailed case studies showing exactly what's possible.
Client Profile:
15-year established fashion retailer with 2 physical stores in Singapore. Strong retail presence but minimal online sales despite having a basic website.
❌ The Challenge:
• Online revenue stuck at $8K/month despite 12,000 monthly visitors
• 68% cart abandonment rate (customers adding items but never buying)
• Desktop-only design—mobile shoppers couldn't complete purchases
• No size guides, leading to 40% return rate
• Zero social media integration despite strong Instagram following (25K followers)
✓ The Solution (Shopify Growth Store):
• Mobile-first redesign - Optimized for 82% mobile traffic
• AI product recommendations - "Complete the Look" upselling
• Smart size guides - Body measurement matching for 150+ products
• Instagram Shopping integration - Shoppable posts & stories
• PayNow, GrabPay, Atome BNPL - 5 payment methods vs previous 1
• Cart abandonment AI recovery - Automated email + SMS sequences
• Express checkout optimization - Guest checkout + Apple Pay/Google Pay
Timeline: 5 weeks | Investment: $6,000 (after PSG grant)
📈 Results (6 Months After Launch):
+487%
Revenue Growth
$8K → $47K/month
4.7%
Conversion Rate
Up from 1.8%
29%
Cart Abandonment
Down from 68%
• 78% of sales from mobile (vs 22% previously)
• AOV increased 40% ($68 → $95) via AI recommendations
• Return rate dropped to 18% (from 40%) with size guides
• 30% of traffic from Instagram Shopping
"Hashmeta transformed our struggling online store into our primary revenue channel. The AI recommendations alone increased our average order value by 40%. We're now doing $47K/month online—more than one of our physical stores."
— Sarah Tan, Owner
Client Profile:
Established electronics distributor serving both B2B (retailers, resellers) and B2C (end consumers). Strong offline presence, zero online revenue.
❌ The Challenge:
• All B2B orders via email/phone—15 hours/week manual processing
• No online presence = losing customers to Amazon, Lazada, Shopee
• Couldn't scale beyond phone orders
• B2B clients wanted 24/7 ordering, volume discounts, order history
• Needed separate pricing for B2B (wholesale) vs B2C (retail)
✓ The Solution (WooCommerce Enterprise Store):
• Dual B2B/B2C platform - Separate pricing, catalogs, features
• B2B wholesale portal - Authenticated login, volume pricing tiers
• Product comparison tool - Side-by-side spec comparison for 800+ SKUs
• Automated order management - Direct ERP integration
• Bulk ordering - CSV upload for large B2B orders
• Smart payment terms - Net-30/60 for approved B2B accounts
• Advanced SEO - Product schema for Google Shopping visibility
Timeline: 6 weeks | Investment: $12,500 (after PSG grant)
📈 Results (8 Months After Launch):
$132K
Monthly Revenue
From $0 online
100%
Order Automation
Was 15 hrs/week manual
+340
New Accounts
B2B + B2C combined
• 45% of total revenue now online (from 0%)
• 67% B2B repeat purchase rate via portal convenience
• Zero manual order entry = 15 hours/week saved
• Ranking #1-3 for 40+ product keywords on Google
"We were skeptical about selling electronics online—customers want to see products in person, right? Wrong. Now 45% of our revenue is digital and we've cut order processing time to zero. Our B2B clients love the 24/7 ordering portal."
— David Lim, Director
Client Profile:
Premium F&B startup offering weekly meal kit subscriptions. Taking orders via WhatsApp/email with manual subscriber management.
❌ The Challenge:
• All subscriptions managed via WhatsApp/Google Sheets—15 hrs/week admin
• High subscriber churn (18% monthly) due to poor UX
• Couldn't scale beyond 340 subscribers
• Missing revenue from skipped weeks (no pause/skip functionality)
• No dietary preference filtering (halal, vegan, allergies)
✓ The Solution (Shopify Subscription Platform):
• Automated subscription management - Self-service portal for customers
• Dietary filter system - Halal, vegan, gluten-free, allergen preferences
• Flexible scheduling - Pause, skip, reschedule deliveries
• Recipe integration - Cooking videos + nutritional info
• Smart delivery slots - Customer-selected time windows
• Referral program - Automated friend referral rewards
• Retention automation - Win-back campaigns for churned subscribers
Timeline: 4 weeks | Investment: $6,000 (after PSG grant)
📈 Results (10 Months After Launch):
+518%
Subscriber Growth
340 → 2,100 subscribers
$168K
Monthly Recurring
Up from $51K MRR
8%
Churn Rate
Down from 18%
• Customer LTV increased 96% ($840 → $1,650)
• Fully automated operations = 15 hours/week saved
• 35% of new subscribers from referrals (automated program)
• Skip/pause feature reduced churn by 55%
"The automated subscription platform gave us our time back while tripling our subscriber base. We couldn't have scaled beyond 400 subscribers with WhatsApp. Now we're at 2,100 and growing 15% monthly."
— Michelle Wong, Founder
Total Client Revenue
Generated across 80+ stores
Average Revenue Increase
First 12 months post-launch
Average Conversion
vs 1.5% industry average
Cart Abandonment
vs 68% SG average
Refined over 80+ successful store launches. Every stage includes clear deliverables, stakeholder approvals, and quality checkpoints.
From strategy to launch in 3-6 weeks with zero surprises
Before writing a single line of code, we deeply understand your business model, products, customers, and competition.
• Business model analysis (B2C, B2B, subscription, marketplace)
• Product catalog strategy & categorization
• Competitor benchmarking (5-10 direct competitors)
• Platform recommendation (Shopify/WooCommerce/Custom/Magento)
• Payment gateway selection for Singapore market
• Shipping strategy (local & international)
• Budget finalization & PSG grant application
✓ Deliverable: Strategy document + wireframes + project timeline
We create stunning, conversion-optimized designs aligned to your brand that make customers want to buy.
• Brand-aligned visual design system
• Homepage mockups with hero, featured products, trust signals
• Product page templates optimized for conversion
• Category & collection page layouts
• Checkout flow design (streamlined for mobile)
• Mobile-first designs (82% of SG traffic is mobile)
• Unlimited design revisions until approved
✓ Deliverable: Approved design mockups for all key pages
Our developers build your store using best practices for performance, security, and scalability.
• Platform setup & configuration (Shopify/WooCommerce/Custom)
• Custom theme development from approved designs
• Payment gateway integration (Stripe, PayNow, GrabPay, Atome, etc.)
• Shipping provider setup (SingPost, Ninja Van, DHL, etc.)
• Real-time inventory system configuration
• Product uploads (up to package limit)
• Plugin/app installation & configuration
• AI features integration (recommendations, chatbot, cart recovery)
✓ Deliverable: Staging site for client review & testing
SEO-optimized content ensures your products get discovered on Google from day one.
• Product descriptions (SEO-optimized, conversion-focused)
• Category page content with target keywords
• Meta titles & descriptions for all pages
• Product schema markup (rich snippets in Google)
• Google Shopping feed integration
• Image alt text optimization (accessibility + SEO)
• URL structure optimization (clean, keyword-rich)
• Internal linking strategy for SEO authority flow
✓ Deliverable: SEO-ready content for all pages
Rigorous testing ensures your store works flawlessly across all devices and scenarios.
• Cross-browser testing (Chrome, Safari, Firefox, Edge)
• Mobile device testing (iOS & Android, multiple screen sizes)
• Payment testing (all gateways, success/failure scenarios)
• Shipping calculator testing (Singapore & international)
• Cart & checkout flow testing (guest + logged-in users)
• Page speed optimization (target: <2 seconds load time)
• Security audit (SSL, HTTPS, PCI compliance)
• Accessibility testing (WCAG compliance)
✓ Deliverable: Test report + all fixes completed
Your store goes live with full support, training, and ongoing growth resources.
• Final client approval & sign-off
• Domain connection & DNS configuration
• SSL certificate installation & HTTPS setup
• Google Analytics 4 configuration & goal tracking
• Google Search Console setup & sitemap submission
• Team training session (2 hours: managing products, orders, customers)
• Launch day support (we're online when you go live)
• Post-launch monitoring (first 7 days performance tracking)
✓ Deliverable: Live store + documentation + training + support
Our Process Promise: Zero Surprises, Full Transparency
✓ Weekly progress updates with visual demos
✓ Dedicated project manager (one point of contact)
✓ Client approval required at every stage (no surprise launches)
✓ Fixed pricing (no scope creep or hidden fees)
✓ On-time delivery guarantee or we work for free until done
Everything you need to know about launching your ecommerce store in Singapore.
3-6 weeks depending on complexity. Startup Store (up to 50 products): 3-4 weeks. Growth Store (up to 200 products + AI features): 4-6 weeks. Enterprise Store (custom development): 6-8 weeks. Timeline factors include: number of products, custom feature requirements, integration complexity, and client feedback speed.
Shopify - Best for: Fast-growing brands, multi-channel sellers. WooCommerce - Best for: WordPress users, budget-conscious businesses, content-heavy stores. Custom - Best for: Unique business models, B2B platforms, complex integrations, enterprise needs. Book a free strategy session and we'll recommend the perfect platform for your business model, products, and growth plans.
Most Singapore SMEs qualify for PSG (Productivity Solutions Grant) which covers 50% of e-commerce development costs. Eligibility: Singapore-registered business, 30%+ local shareholding, group annual sales below $100M. Savings: Startup Store $5,000 → $2,500, Growth Store $12,000 → $6,000, Enterprise Store $25,000 → $12,500. We handle all PSG paperwork.
We integrate all major Singapore payment methods: Credit/Debit Cards (Stripe, PayPal, 2C2P, eNETS), Singapore E-Wallets (PayNow, GrabPay), Buy Now Pay Later (Atome, Grab PayLater, Pace), Express Checkout (Apple Pay, Google Pay). We recommend offering minimum 4-5 payment methods to maximize conversion. Each additional payment method can increase sales by 5-10%.
82% of Singapore e-commerce happens on mobile—mobile optimization is essential. Our approach: Touch-friendly buttons (44px minimum), readable text (16px+), simplified navigation, <2 second load time on 4G, image compression, autofill forms, mobile wallets (Apple Pay, Google Pay), sticky add-to-cart, infinite scroll, mobile-optimized filters, click-to-call, real device testing (iOS + Android). Result: 40-60% higher mobile conversion rates.
Yes. We integrate: SingPost, Ninja Van, DHL eCommerce, J&T Express, Qxpress, Lalamove (same-day), Grab Express (same-day). Features: Real-time shipping rate calculation, delivery time estimates, tracking number auto-generation, email notifications with tracking links, multiple shipping methods (standard, express, same-day), free shipping threshold rules, international shipping (DHL, FedEx, Aramex).
Yes, we specialize in e-commerce migrations with zero downtime. Our migration process: Data audit (products, customers, orders, reviews), platform setup (configure new store), data migration (automated transfer + manual verification), URL mapping (301 redirects to preserve SEO), design customization (improve on old design), payment/shipping setup (reconnect all integrations), testing phase (verify all data accuracy), DNS cutover (planned downtime <1 hour). We've migrated 30+ stores with 99.8% data accuracy. Average migration timeline: 2-4 weeks. PSG grant covers migration costs.
Yes, through our partner studio network. Services: Studio photography ($50-80/product, white background, multiple angles), lifestyle photography ($150-250/product, styled scenes, models), 360° spin photography ($120-180/product, interactive viewer), video demos ($300-500/product, 30-60 seconds). Package deals available for bulk shoots (50+ products get 20% discount). We can also optimize existing photos: background removal, color correction, shadow/reflection effects, resize for web. Most clients see 25-40% higher conversion rates with professional product photography. Not included in standard packages but can be bundled at discounted rates.
Startup Store (30 days): Email support (48-hour response), bug fixes, minor content updates, plugin/security updates. Growth Store (60 days): Email + phone support (24-hour response), bug fixes, content updates, monthly performance report, conversion optimization recommendations, security updates. Enterprise Store (90 days): Priority support (4-hour response, 24/7 for critical issues), dedicated account manager, unlimited bug fixes, A/B testing assistance, monthly strategy calls, advanced analytics setup, proactive monitoring. All packages include: Free platform updates, security patches, SSL renewal assistance, backup restoration (if needed), 2-hour team training, video tutorials, documentation. Extended support available from $500/month.
Yes—multi-channel selling is essential in Singapore. We integrate: Instagram Shopping (tag products in posts/stories, in-app checkout), Facebook Shop (sync catalog, Facebook Marketplace), TikTok Shop (livestream selling, product links in videos), Lazada/Shopee (centralized inventory management), Google Shopping (product feed, Shopping ads). Benefits: Single inventory system (update once, sync everywhere), unified order management, centralized customer data. Our clients see 40-65% revenue increase from multi-channel selling. Shopify offers the best multi-channel tools (built-in integrations). WooCommerce requires additional plugins. Setup included in Growth and Enterprise packages. Startup package can add for $800.
We integrate omnichannel inventory solutions: Point-of-Sale (POS) sync (Shopify POS, Square, Lightspeed, Vend), real-time stock updates (in-store sale instantly reduces online inventory), low stock alerts (email notifications at threshold), multi-location tracking (warehouse + retail locations), SKU-level tracking (size/color variants), reserve inventory (allocate stock for online vs retail). Advanced features: Backorder management, automatic reorder points, supplier integration, batch/expiry tracking (for F&B/beauty). Popular integrations: TradeGecko/QuickBooks/Xero (accounting sync), ShipBob/Locad (3PL fulfillment), custom ERP connections. Result: Zero overselling, 99%+ inventory accuracy, reduced stockouts. Included in Enterprise packages, available as add-on for others ($1,200-2,500).
Yes, comprehensive training is included in all packages. 2-hour live training session: Adding/editing products (titles, descriptions, images, pricing, inventory), managing orders (processing, fulfillment, refunds), customer management, discount codes and promotions, shipping settings, payment gateway monitoring, basic troubleshooting. Video tutorials library: 20+ recorded videos covering all common tasks, searchable knowledge base, step-by-step guides with screenshots. Documentation: Custom user manual for your store, admin quick reference guide, FAQ for your team. Ongoing support: Email support for questions, screen-sharing sessions (if needed), platform update briefings. Training is scheduled 1 week before launch so your team is ready on Day 1. Additional training sessions available at $200/hour. 95% of clients feel confident managing their store after our training—no technical skills required.
We stand behind our work with industry-leading guarantees and support commitments. Your success is our success.
ENTERPRISE PACKAGE
If your store doesn't meet agreed performance targets within 90 days, we'll optimize for free until it does.
Includes:
• Conversion rate optimization (A/B testing)
• User experience improvements
• Checkout flow optimization
• Speed & performance tuning
• Mobile UX enhancements
• Analytics deep-dive & recommendations
No questions asked commitment
ALL PACKAGES
Startup Store: 48-hour response (business hours)
Email support, bug fixes, security patches
Growth Store: 24-hour response
Email + phone, performance monitoring
Enterprise Store: 4-hour priority response, 24/7
Dedicated manager, critical issue hotline
Response time guarantee or refund
GROWTH & ENTERPRISE
Continuous improvement for 12 months post-launch:
• Monthly performance reports
• Conversion rate optimization recommendations
• A/B testing strategy & implementation
• SEO monitoring & updates
• Security patches & updates
• Platform version upgrades
Included at no extra cost
• Free platform & plugin updates
• Security patches & vulnerability fixes
• SSL certificate renewal assistance
• Backup restoration (if needed)
• 2-hour team training session
• Video tutorials library (20+ videos)
• Comprehensive documentation
• Knowledge base access
• Email support during support period
• Dedicated account manager
• Priority phone & WhatsApp support
• Monthly strategy consultation calls
• Proactive monitoring & alerts
• Advanced analytics setup & review
• Quarterly business review meetings
• Custom feature development credits
• VIP access to new features
• On-site training available
From $500/mo
Ongoing maintenance, updates, and support beyond included period. Includes 10 hours/month development time.
From $1,500/mo
E-commerce SEO: product optimization, content creation, link building, technical SEO, keyword research.
From $2,000/mo
Full campaign management: feed optimization, bidding strategy, ad creative, performance reporting. Excludes ad spend.
From $1,200 one-time
Klaviyo/Mailchimp setup: welcome series, cart abandonment, post-purchase, win-back campaigns. Includes templates.
From $800 one-time
Instagram Shopping, Facebook Shop, TikTok Shop integration. Catalog sync, product tagging setup, training.
From $2,500 one-time
Comprehensive CRO audit, heatmap analysis, A/B test implementation, UX improvements to boost sales 15-30%.
Book a free strategy session to discuss your business goals, explore platform options, and see if you qualify for PSG grant funding (50% subsidy).
No obligation • 30-minute consultation • Platform recommendations • ROI projections • PSG eligibility check
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Singapore Office:
Hashmeta Pte Ltd
#11-08/09, 30A Kallang Place
Singapore 339213
Malaysia Office:
Hashmeta Sdn Bhd
Level 28, MVS North Tower, 1,
Persiaran Southkey 1, Southkey,
80150 Johor Bahru, Johor, Malaysia
Tel: +6012 428 7956
