The All-In-One CX Platform.
The AI-Powered Strategic Framework.
Request a ConsultationA Unified Solution for the Entire Social Customer Journey
In today's deeply connected digital landscape, understanding the customer journey is not a luxury—it's a necessity. It requires more than just data points; it requires a comprehensive narrative.
Our Partnership by the Numbers
10 Yrs
Strong Strategic Partnership Delivering Results
90%
Success Rate on CX-Centric Campaigns
5+
Major Client Sites Managed by Our Team
20+
Key Client Accounts Powered by Emplifi
A Strategic Perspective on the AI-Powered Alliance
From social listening to care, we have integrated every touchpoint. This partnership isn't just about software; it's about enabling brands to understand their audience on a human level at scale.
A Unified Solution for Every Stage of the CX Lifecycle
Social Listening & Insights
Harness the power of AI to listen to the conversations that matter.
Unified Management
One dashboard to rule them all. Schedule and publish easily.
Analytics & ROI
Turn data into decisions with deep dive analytics.
Social Commerce
Bridge the gap between social and sales with UGC.
Customer Care
AI-driven response suggestions ensure 24/7 excellence.
The Hashmeta x Emplifi Advantage
An "All-in-One" Unified Platform
Leverage the industry-leading CX Cloud, consolidating social listening, community engagement, commerce, and care into a single, streamlined ecosystem. Eliminate data silos and gain a holistic view of your customer journey.
AI-Powered Strategic Frameworks
Go beyond raw data with Hashmeta's proprietary AI and deep consulting expertise. We turn activity signals from Emplifi into actionable strategic models, ensuring every interaction serves a larger business goal.
Executive-Level Business Intelligence
Translate complex social data into clear, strategic intelligence. Customized dashboards provide C-Suite performance visibility, empowering leadership to allocate resources, identify gaps, and make data-driven adjustments.
Governance and Efficiency at Scale
Implement best practices across your organization with built-in governance, automation, and streamlined workflows. This operational efficiency allows you to maintain brand consistency across hundreds of accounts with ease.
Proven, End-to-End CX Transformation Model
Benefit from a robust methodology honed through successful implementations for leading regional and global brands. Our combined expertise guides you from strategic planning to execution, ensuring sustainable growth and a future-ready CX.
